Managing with questions.

The art of golf management often involves asking questions, lots of them. Here are several questions to ask as you manage your facility. If you ask these questions as part of your routine, you’ll teach your staff that their opinions matter.

• What caused complaints today?
• What was misunderstood today?
• What cost too much?
• What was wasted?
• What was too complicated?
• What job involved too many people?

Posted on: June 4th, 2009
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